Chelsea Marine Boat Center

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1) Review added by Barry Collins / 05-01-2012
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• 
William
Posted on 06/27/11


The Absolute WORST MECHANIC and even
worse customer service. I brought my boat in after being dead in the
water with an electrical problem. Asked them to fix and go through all to
get the boat right. I waited 2 weeks for them to even look at the boat.
When I dropped it off, they let me know later today or tomorrow. Ater
"supposedly fixing" my electrical problem, my boat was returned 2 1/2
weeks later. I put in the water, and died later that day and was Sea
Towed in. I opened the cowling and found 2 split spark plug wires that
were badly arcing. Would have thought a quality marine mechanic would
have caught this (mechanic 101). This fried my power pack and ignitiion.
When I brought back once again to attempt the really fix it. I was told
it would be a few days (which really means 2+ weeks in Chelsea languate).
Worst of all, they told me they were proud of their work, and showed no
remorse, actually showed great arrogance. DO NOT TRUST THEM WITH
ANYTHING. SHODDY WORKMANSHIP, HORRIBLE CUSTOMER SERVICE, AND
DISHONEST!!!! 
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• 
Hatt39
Posted on 09/07/10


Horrible service and follow-up. I am 66
yrs old and have been in boating all my life. This is the worst
experience I have ever had with a boat dealer/service. This Jack Coker is
so poor... Put worthless bottom paint on my Hatteras 39 which
failed...became foiled in 6 weeks. And he has done nothing about it...not
even an apology. Stay away

2) Review added by jim scanio / 05-18-2012
  The other reviews are right on. Terrible service, horrible work, and very rude! They are still working on the same problem with my Yamaha motor for the last 3 months off and on. This time it has been a week without even a phone call. They haven't even looked at it yet! Did I mention it was fine before bringing it in for routine maintenance! Please stay far away from this place.